Numerous users have voiced their concern that they are unable to sync their Ledger Wallet with their Polkadot account. Whenever they try to do so, they are instead stuck on the ‘internal process error 134’ or at the sync loading screen with no way out, across both the desktop and mobile apps.
As far as the culprit is concerned, it could be attributed to the backend migration process that is being carried out by Ledger. With that said, there does exist a workaround that should help you mitigate this issue. So without further ado, let’s check it out.
Fix Cannot Sync Ledger Wallet with Polkadot account
As of now, the only workaround that is spelling out success for the users involves connecting your Ledger Nano to the Polkadot staking dashboard from where you could easily view and manage your accounts. So try out this tweak and check if it fixes the issue of being unable to sync Ledger Wallet with your Polkadot account. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
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