Do note that there’s no universal fix as such. You will have to try out each of the below-mentioned workarounds and see which one works best in your favor. So with that in mind, let’s get started.
FIX 1: Using Fire TV Remote
Press and hold the Back and Menu buttons (the button with three horizontal lines) on the Fire TV Remote for about then seconds and it should rectify the underlying issue.
FIX 2: Reconnect Fire Stick
FIX 3: Reset Fire Stick Via Remote
If none of the aforementioned methods worked out for you, then your last course of action should be to reset the Fire TV stick to its factory default state. The general approach to do so is via the Settings menu, but since you wouldn’t be able to access that screen, we will instead be using the remote to perform this reset.